Prohibited & Restricted Items

Status applies to consolidated courier shipments. Prohibited = not accepted under any circumstance. Restricted = may be accepted with documentation, packaging requirements, or destination review. Allowed = normally accepted; quantity limits may apply.

Status is conservative and based on consolidated-courier practice. Customs authorities may reclassify items at their discretion.

To get an accurate quote and avoid customs delays, please include the following with your quote request:

• Detailed item description (what it is, material, intended use)
• Quantity of each item
• Approximate commercial value in USD
• Brand and model for electronics or appliances
• Whether lithium batteries are included (built-in, spare, or none)
• Sealed / original packaging vs. used or opened
• Any supporting documentation: invoice, prescription, sanitary registration, IMEI/serial

Incomplete information may delay processing. If we have to follow up for missing details, your pickup and dispatch windows shift accordingly.

In addition to the matrix above, Colombia (DIAN / INVIMA / CRC) imposes the following lane-specific rules:

• Electronics in commercial quantities: smartphones, laptops, tablets, drones and gaming consoles may require a purchase invoice with serial numbers and are subject to import duties and VAT.
• Cell phones & telecom equipment: may require homologation by the Comisión de Regulación de Comunicaciones (CRC); provide IMEI numbers.
• Cosmetics, supplements, processed food & beverages: require INVIMA sanitary registration above personal-use quantities. Homemade or unpackaged food is generally prohibited.
• Auto parts: invoice and VIN / model-year documentation may be required. Used engine parts face heightened scrutiny.
• Textiles & footwear in bulk: may trigger anti-dumping reviews or require a commercial import license.
• Used clothing & shoes: generally restricted; may require a hygiene certificate.
• Currency and monetary instruments: strictly prohibited regardless of amount.

In addition to the matrix above, Mexico (SAT / COFEPRIS / SENASICA / SE) imposes the following lane-specific rules:

• Electronics in commercial quantities: subject to import duties, IVA, and possibly IEPS. Invoice with serial numbers required.
• Cosmetics, supplements & personal-care products: require COFEPRIS sanitary registration above personal-use quantities. CBD and hemp-derived products are not accepted regardless of U.S. legality.
• Processed food and beverages: require COFEPRIS registration. Meat, dairy, and fresh produce are heavily restricted or prohibited without SADER/SENASICA permits.
• Auto parts: invoice and VIN / model-year documentation may be required. Used tires and certain used automotive parts are prohibited.
• Textiles & footwear in bulk: may require a commercial importer registry (Padrón de Importadores) and can trigger sectoral tariff reviews.
• Used clothing & shoes: generally prohibited for import as personal effects; may be reclassified as commercial merchandise and seized.
• Wooden items, furniture & packing materials: may require heat-treatment or phytosanitary certification (ISPM-15).
• Alcoholic beverages & tobacco: not accepted via courier consolidation regardless of quantity.
• Pharmaceuticals & medical devices: require COFEPRIS registration and valid prescription; narcotic or psychotropic medications are prohibited.

• Customers are responsible for accurately declaring shipment contents.
• Customers are responsible for providing truthful values and descriptions in writing.
• Customers are responsible for ensuring items comply with destination-country laws, including sanitary registrations, import permits, and phytosanitary certificates required by Colombia (DIAN / INVIMA) or Mexico (SAT / COFEPRIS).
• AH & CO Logistics prepares export paperwork in good faith based on the information you provide and is not responsible for customs inspections, seizures, delays, duties, taxes, or penalties caused by incomplete or inaccurate declarations.

• AH & CO Logistics reserves the right to inspect, refuse, delay, hold, return, or cancel any shipment at its sole discretion, even if the item is not explicitly listed.
• Acceptance of a shipment does not guarantee customs clearance.
• Customs authorities and transportation partners make the final acceptance decisions at origin, in transit, and at destination.
• Handling, storage, and return costs for refused or held shipments are non-refundable and billed to the sender.

Import regulations change frequently. This information is provided for general guidance only and may not reflect the most current customs requirements. Inspections and customs reviews may create delays beyond AH & CO Logistics' control. Final acceptance of any shipment is determined by customs authorities, transportation partners, and destination-country regulations. We do not publish specific customs review timelines because they vary by lane, port of entry, and shipment composition.

• Shipping Terms — coverage, transit times, cancellations, and force majeure.
• Claims Policy — how to report loss or damage and eligibility requirements.
• Licenses — our regulatory registrations and operating authorities.
• Request a Quote — start a shipment with the checklist above.
• Contact — reach us by email, phone, or WhatsApp before you ship.

If you are not sure whether your item is allowed, email hello@ahcologistics.us before dispatching. Confirming up front is much faster than resolving an incident at the warehouse or in customs.